FAQ

 

When will my package ship?

All orders will ship within 1-3 days from your purchase date.

Please note! Sunday's are our "off" days. If you place an order on Sunday, processing time will not begin until the following business day. We are also closed on national holidays.

Do you offer Sales or Discounts?

Yes! Subscribe to our newsletter and follow us at @villagemade_ on Instagram for all updates, sales and new items being released.

 What are your Care Instructions?

Our apparel will continue looking it's best and last the longest when washed inside-out and in cold water. Tumble dry on low or hang to dry.

Do you accept returns or exchanges?

Returns and exchanges are taken for apparel and accessories if you contact us within 3 days of receiving your item(s). Items can only be accepted in original condition – not worn or washed. NO returns or exchanges will be permitted for mug orders due to sanitation issues. Returns and exchanges are for US orders only.

Which size is best?

When purchasing from our infant/toddler line, know that our items run true to size. If you are unsure about sizing, please order one size above your child’s current size.

Our adult tees are unisex and run larger than a typical fit. It is suggested that if you prefer a slim fit, order down one size. If you prefer a looser, more relaxed fit, order your normal size.

Do you offer wholesale?

We sure do. Please email shopvillagemade@gmail.com with all wholesale inquiries.

If I have a customer service inquiry, how can I contact you?

Please email us at shopvillagemade@gmail.com.